Oriantec Agent is a fully autonomous AI embedded into your business. It handles tasks, responds to people, processes requests, and escalates only when it truly needs a human — with full context, every time.
Each agent is purpose-built for a specific role — trained, configured, and deployed for that job alone.
Never miss a customer again.
Handles tickets, live chat, and FAQs with human-level accuracy. Escalates only when it truly needs a human — with full context handed off.
Deploy Support AgentResponds to support tickets in under 30 seconds
Detects customer sentiment and adjusts tone automatically
Pulls order history, account info, and past tickets in real time
Drafts responses for human review on complex issues
Learns from every resolved ticket to improve over time
Handles 12+ languages without any extra setup
Tell us what you need the agent to do. We configure its personality, permissions, knowledge base, and the tools it can access.
The agent reads your docs, past conversations, product info, and policies. It learns your processes, your tone, and your rules.
We integrate the agent with your CRM, helpdesk, calendar, inbox, or any tool it needs to do its job properly.
The agent goes live. You get a full audit log of every action it takes. Intervene anytime, approve edge cases, and it learns from every correction.
An AI agent that acts autonomously still needs guardrails. We built every safety feature you'd want — and a few you didn't know you needed.
Every single action the agent takes is logged with a timestamp, reason, and outcome. Nothing happens in a black box.
You can pause, correct, or take over any task at any time. The agent never acts outside the boundaries you set.
Define exactly what your agent can and cannot do. Read-only, draft-only, or full execution — your choice, per tool.
The agent scores its own confidence on every action. Low-confidence decisions are flagged for human review automatically.
Every correction you make trains the agent. It gets smarter and more accurate with every interaction, specific to your business.
Made a mistake? Every agent action is reversible. One click rolls back any change the agent made to your data or systems.
No. You define the agent's permission boundaries during setup. Every action outside those boundaries requires your explicit approval. You can also set confidence thresholds — anything the agent is unsure about gets flagged for you to review before it acts.
Most agents are handling real work within 3 days. Day 1 is configuration and training, day 2 is integration and testing, day 3 is supervised live deployment. By day 7, the agent has learned enough from real interactions to operate with high confidence.
Absolutely. Many businesses run a Support Agent, a Sales Agent, and an Ops Agent simultaneously. Each is trained on its own knowledge base, has its own permissions, and reports separately — but they can be configured to collaborate and hand off work to each other.
The agent knows what it doesn't know. When it encounters something outside its training or confidence threshold, it escalates to a human with full context — what the user asked, what it considered, and why it needs help. The human's response then trains the agent.
Yes — unlimited simultaneously. Unlike a human agent who can handle 3–4 conversations at a time, Oriantec Agent handles as many as needed in parallel with no degradation in quality or response time.
Your agent runs on isolated infrastructure. Its knowledge base, conversation history, and training data are fully private and never used to train shared models. All data is encrypted in transit and at rest, and you can delete everything at any time.
Tell us which role you want to automate first. We'll configure, train, and deploy your agent — ready to work in 3 days.